FAQs

We love animals as much as you do! Our teams are familiar with the proper treatment of dogs, cats and other pets. We also use non-toxic, eco-friendly products so your pets are safe on any surface we clean. Please make sure to request an eco-friendly cleaning if this applies to you.

You can schedule a cleaning as often as you’d like. You can schedule a one-time clean or set-up reoccurring service.Services can take place weekly, bi-weekly, or monthly. You can also schedule cleans before or after a move.There are also deep cleans and post-construction cleans available. You can hire services for commercial spaces and workplaces whenever you need as well. 

Maintaining hygiene at work is crucial for several reasons:

• Health and safety: Good hygiene practices help prevent the spread of germs and viruses, reducing the risk of illness among employees and visitors.
• Productivity: A clean and hygienic workplace can improve employee morale and productivity. Workers are less likely to fall sick and more likely to feel comfortable in a well-maintained environment.
• Compliance: Adhering to hygiene standards helps businesses comply with health and safety regulations, avoiding potential fines and legal issues.
• Reputation: A clean and well-maintained workplace enhances a company's reputation, making it more attractive to clients, customers, and potential employees.
• Environmental Impact: Proper waste management and sanitation practices contribute to a healthier environment, reducing pollution and promoting sustainability.

We provide hygiene services across various sectors, including offices, hospitality, facilities management, food processing, healthcare, education, manufacturing, restaurants, food retail, and pharmaceuticals. Our solutions are tailored to meet the specific needs of each sector, ensuring a clean and safe environment for your staff and customers.

We stay up-to-date with all relevant health and safety regulations and guidelines to ensure our services are compliant. Our team conducts thorough on-site hygiene audits, implements tailored hygiene programs, and provides comprehensive reports and recommendations to support third-party audits. This ensures your business remains compliant and maintains the highest hygiene standards.

Dust and wipe down surfaces regularly, clean computer equipment, and encourage employees to keep their work areas organized and clutter-free. Empty trash bins and replace liners as needed.

A: Clean and disinfect all surfaces regularly, refill supplies, and keep mirrors and glass surfaces clean. Pay attention to proper floor cleaning, including sweeping, mopping, and regular trash disposal.

A: Different common rooms have specific cleaning needs. For example, reception areas, conference rooms, break rooms or kitchens, restrooms/washrooms, and offices or workstations require regular cleaning and attention. Adapt cleaning frequencies based on the usage and importance of each room.

A: If you have a large office or commercial premises, it may be helpful to schedule regular cleanings with a professional cleaning service. They have the expertise and equipment to efficiently clean and maintain a large area.

Any well-reviewed septic treatment such as Green Gobbler, Rid-X, or Bio-Tab will do and there are many other reliable treatment pods available on the market. The most important aspect is to follow the manufacturer’s instructions carefully when using any septic tank treatment as these substances can be harmful to your health and your plumbing system if misused.

No, it is not recommended to put yeast in septic tanks as yeast is a fungus, not a bacteria. Thus, you are not replacing bacteria, but instead competing with it for a food source. No supplier of a black water septic/treatment plant will recommend adding yeast; instead, a bacteria blend and enzymes should be used. Yeast is an actual organic material that can cause anaerobic bacteria to grow, which can lead to septic system problems.

Proper septic tank maintenance implies having your tank pumped every 3-5 years, using water efficiently, and disposing of household chemicals responsibly. Avoid getting grease, coffee grounds, and other non-biodegradable items such as wet wipes or feminine hygiene products into the tank. You can even go as far as installing a water filter to prevent solid materials from entering the tank, and planting trees and shrubs near the tank to absorb excess water. Make sure to keep the lid of your septic tank closed and check it regularly.

It's recommended to vacuum your sofa once a week to prevent dirt and debris from accumulating on the surface and in the crevices.

It depends on the material of your sofa. Some materials are more sensitive to water and can be damaged by excessive moisture. Be sure to check the care label on your sofa or test a small area before using water to clean it.

A septic tank is an underground wastewater treatment system used in areas without centralized sewer systems. It separates solids from wastewater, allowing the solids to settle while liquids drain into a drain field for further treatment.

Yes. Treatments (biological/enzyme-based) help break down waste and maintain healthy bacterial balance, especially in households with high usage.

Sanitary granules are absorbent crystals or beads used inside sanitary bins to absorb liquids, neutralize odors, and prevent bacterial growth. They help maintain hygiene in washrooms where feminine waste (pads, tampons, liners) is disposed.

The granules are usually made of super-absorbent polymers (SAP) and antibacterial agents. Once they come into contact with moisture, they swell into a gel-like form, locking in liquids and odors while releasing a light fragrance.

Typically, 2–3 tablespoons (about 20–30 grams) per standard sanitary bin (15–20 L) is enough. The amount may vary depending on usage levels and bin size.

You can place an order or request a quote through: 📧 info@vitalcare.co.ke🌐 www.vitalcare.co.ke📞 0720 981 198

Proper disposal prevents: 1. Spread of bacteria and unpleasant odors. 2. Blockages in drainage systems. 3. Environmental pollution. 4. Embarrassment or discomfort for users and cleaning staff.

Flushing pads or tampons can cause severe plumbing blockages, overflow, and environmental harm, as these materials do not break down easily in water.

The frequency depends on restroom traffic. Typically, bins should be emptied weekly or more often in high-use facilities. Regular servicing ensures cleanliness, odor control, and compliance with hygiene regulations.

Yes. Waste management and public health regulations (such as Kenya’s Environmental Management and Coordination Act and Public Health Act) classify sanitary waste as offensive or hygiene waste, requiring safe, hygienic disposal by approved service providers.

A property management company oversees day-to-day operations of rental properties, including tenant management, rent collection, repairs, inspections, legal compliance, and financial reporting.

Fees vary depending on the property type and services required. Most companies charge a percentage of monthly rental income, plus optional fees for marketing, inspections, or major projects.

Yes. Tenant screening typically includes background checks, credit history, employment verification, rental history, and affordability assessments to ensure reliable occupants.

Units are advertised across multiple platforms, including online listing sites, social media, property portals, signage, and partner networks to reduce vacancy time.

All tenant issues are logged, assessed, and resolved promptly. Urgent matters receive priority, and all communication is documented for transparency.

Yes. Routine inspections ensure the property is well-maintained. Move-in and move-out inspections document the state of the property for accountability.

Absolutely. Property managers prepare legally compliant lease agreements tailored to the property’s needs and local regulations.

Yes. Services can include office buildings, retail spaces, warehouses, mixed-use properties, and more — each with customized management plans.

Absolutely. We use food-grade, eco-friendly, and approved cleaning chemicals that are safe for use in food handling and retail environments.