About VitalCare

Your trusted partner in professional cleaning services

A Touch of Perfection

VitalCare Cleaning Services Ltd is a premier professional cleaning company in Kenya, providing reliable, high-quality solutions across a diverse range of environments, including residential, commercial, healthcare, institutional, industrial, hospitality, and retail settings. We serve clients throughout Kenya, ensuring consistent standards of cleanliness, safety, and hygiene wherever our services are required.

Our trained and vetted team possesses a deep understanding of the unique requirements of different spaces, from homes and offices to hospitals, schools, factories, hotels, and retail stores in Kenya. We utilize safe, effective cleaning products and modern equipment, adhering to industry best practices to protect both people and property.

We take pride in our punctuality, attention to detail, and flexible scheduling that accommodates the operational needs of our clients. Whether you require one-off deep cleaning, regular maintenance, post-construction cleaning, or specialized services, we tailor our solutions to meet your specific needs in Kenya.

At VitalCare Cleaning Services Ltd, our mission is to create clean, healthy, and welcoming environments, enabling our clients to focus on their core activities while we handle the cleaning and maintenance aspects.

In line with our commitment to professional hygiene and responsible service delivery, VitalCare Cleaning Services Ltd has established comprehensive policies on Infection Control and Prevention, Health and Safety, and Environmental Protection. These policies provide the framework for how we plan, execute, monitor, and continuously improve our cleaning services for clients across Kenya.

Infection Control and Prevention Policy

We are committed to reducing the risk of infections and protecting the health of all building users in Kenya. Our infection control and prevention policy is built on the following principles:

  • Evidence-based procedures: We follow proven cleaning and disinfection protocols, especially in high-risk environments such as hospitals, clinics, laboratories, and food-handling areas.
  • Targeted disinfection: High-touch surfaces such as door handles, railings, switches, worktops, and washroom fixtures receive special attention using approved disinfectants.
  • Staff training and supervision: Our teams are trained in infection prevention, proper use of disinfectants, hand hygiene, use of personal protective equipment (PPE), and safe waste handling.
  • Compliance with guidelines: We align our practices with relevant national and international health and safety standards, and we regularly review and update procedures as guidelines evolve.
  • Incident response: In the event of suspected or confirmed contamination, we deploy enhanced cleaning and disinfection measures, using appropriate PPE and clearly defined protocols to restore safe conditions quickly.

Through disciplined routines and strict adherence to our infection control and prevention policy, we help our clients in Kenya maintain safer, healthier environments for staff, customers, patients, and visitors.

Health and Safety Policy

The health, safety, and wellbeing of our employees, clients, and the public are central to how VitalCare Cleaning Services Ltd operates in Kenya. Our health and safety policy is guided by the following commitments:

  • Safe working practices: We conduct risk assessments for tasks and sites, implement control measures, and ensure that all work is carried out safely and responsibly.
  • Training and competence: Every team member receives training on safe equipment use, chemical handling, ergonomics, emergency procedures, and hazard reporting.
  • Quality equipment and PPE: We provide suitable tools, machinery, and personal protective equipment, and ensure they are properly maintained and used as required.
  • Continuous improvement: We regularly review our health and safety performance, investigate incidents, and take corrective actions to prevent recurrence.
  • Shared responsibility: We encourage a safety culture where every team member is responsible for reporting hazards, near-misses, and unsafe conditions, and where concerns are addressed promptly.

By prioritizing health and safety in every aspect of our operations in Kenya, we protect our people and our clients, and ensure consistent, dependable service delivery.

Environmental Protection Policy

VitalCare Cleaning Services Ltd recognizes its responsibility to protect the environment and reduce the impact of our operations in Kenya. Our environmental protection policy is based on:

  • Environmentally conscious products: Wherever possible, we use eco-friendly cleaning agents that are effective yet gentle on the environment and safer for users.
  • Waste reduction and proper disposal: We aim to minimize waste, promote reuse and recycling where appropriate, and ensure all waste is handled and disposed of in line with environmental regulations.
  • Efficient use of resources: We work to reduce unnecessary consumption of water, energy, and materials through careful planning, modern equipment, and efficient methods.
  • Awareness and training: Our staff receive guidance on environmentally responsible practices, including correct dilution of chemicals, preventing spills, and reducing single-use items where possible.
  • Partnership with clients: We support our clients’ sustainability goals by recommending greener options and adapting our cleaning schedules and methods to align with their environmental policies in Kenya.

Through these measures, VitalCare Cleaning Services Ltd contributes to a cleaner environment while maintaining high standards of hygiene and service for our clients across Kenya.

"We are your trusted partner in professional hygiene across Kenya."

Our Mission

At Vitalcare Cleaning Services Ltd, our mission is to deliver exceptional cleaning services to the community in Kenya, founded on the principles of reliability, service quality, and a deep commitment to the Service Industry. We specialize in providing high-quality, eco-friendly cleaning solutions that consistently meet and exceed our clients' expectations, fostering long-lasting relationships built on trust, hygiene, and safety. Our team of dedicated professionals upholds the highest standards of service excellence, ensuring meticulous care and attention to detail in every service we provide.

As a trusted and reputable cleaning services provider in Kenya, we serve a diverse range of clients, including residential, commercial, and industrial entities. Our what is to offer tailored cleaning solutions that cater to the unique needs of each client, how we achieve this is through our rigorous quality control measures, continuous staff training, and a customer-centric approach, and who we serve is the community in Kenya, where we strive to make a positive impact by providing jobs, supporting local suppliers, and promoting sustainable practices. By choosing Vitalcare Cleaning Services Ltd, our clients can rely on us to provide them with a cleaner, healthier, and safer environment, every day, and we remain committed to upholding the highest standards of service quality, reliability, and professionalism in the Service Industry in Kenya.

Our Vision

To revolutionize the fabric of Kenya's service industry, Vitalcare Cleaning Services Ltd is poised to transform the nation's cleaning services landscape, empowering a new era of wellness and sustainability that pioneers unparalleled standards of cleanliness and hygiene. By 2030, we are committed to redefining the benchmarks of excellence, leading the way as the most trusted and visionary cleaning services provider in Kenya, and to become the catalyst for positive change and community upliftment. Through our unwavering dedication to innovation, exceptional service, and uncompromising quality, we will drive a transformative impact that resonates across the region, setting a new paradigm for the industry and inspiring a cleaner, healthier, and more sustainable future for generations to come.

Our Core Values

The principles that guide everything we do

Excellence

We are committed to delivering the highest quality of service in every task we undertake.

Integrity

We operate with honesty, transparency, and respect in all our business relationships.

Sustainability

We use eco-friendly products and practices to protect our environment for future generations.

Customer Focus

Your satisfaction is our priority, and we tailor our services to meet your unique needs.

Reliability

You can count on us to be punctual, consistent, and dependable every single time.

Professionalism

Our team is trained, certified, and dedicated to maintaining the highest professional standards.