Vital Care policies

Return/Refund Policy

If a product or service does not match what was agreed, contact us so the concern can be reviewed.

If a product or service does not match what was agreed, contact us so the concern can be reviewed.

Raising a concern

Call +254 720 981 198 or email info@vitalcare.co.ke with your order or service details, a description of the issue and any relevant supporting information.

Products and services

Product return eligibility may depend on the product condition, packaging, safety requirements and proof of purchase. Service concerns are reviewed against the agreed scope of work.

Resolution

Any replacement, return, refund or corrective action will be confirmed after review. No refund is created merely by submitting an enquiry through this demo website.

Questions

For questions about this policy, email info@vitalcare.co.ke or call +254 720 981 198.